Reply to every lead in one second.
The instant someone enquires, your team is paged on Telegram and your customer gets a real answer — their question handled, your booking link attached. Day and night, whether or not anyone is awake.
Running live — alert measured at 0.15s on 2026-07-27
Don’t take our word for it
Send yourself through it.
This form is not a contact form. It is the actual system, running live. Fill it in and watch how long it takes — the number you see is measured on your phone, on your connection, right now.
One tap. No form.
The problem
You don’t lose the deal at the price conversation. You lose it in minute six.
By the time somebody sees the enquiry, reads it, and picks up the phone, your customer has already messaged two of your competitors — and one of them has already replied.
the odds of qualifying a lead when you respond within 5 minutes, versus waiting 30.
MIT / InsideSales lead-response study. Commonly miscredited to Harvard Business Review — HBR’s 2011 study is a separate piece of work, and found that responding within an hour made qualification roughly 7× more likely.
of buyers purchase from the company that responds to them first.
Widely replicated finding across lead-response research, including the InsideSales and Lead Connect studies. Treat it as directional: the exact share moves by industry and by how the question is asked.
of salespeople give up after four follow-up attempts — but around 80% of sales are made between the fifth and twelfth.
Marketing Donut / National Sales Executive Association figures, repeatedly cited in sales-cadence research. The two halves come from the same body of work: most reps stop precisely where most deals start.
fewer no-shows when a booking is backed by a reminder ladder rather than a single confirmation.
Range reported across appointment-reminder studies, strongest in clinical and services settings. We use the conservative end of the band in every calculation on this site.
None of this is a sales technique. It is arithmetic: the business that answers first is in the conversation, and the business that answers at 9am tomorrow is not.
How it works
Four things happen. You do none of them.
Your customer sees a fast, polite business that is always open. Your team sees one Telegram group where every enquiry lands.
Reach
They find you and tap once
A Facebook or TikTok ad, a QR code on your shopfront, a link in your bio — every one of them opens a Telegram chat with your business, already tagged so you know which one worked.
Acquisition
Your team is paged instantly
An alert card lands in your sales group with their name, number and what they asked for, plus a Claim button. First person to tap it owns the lead. No rota, no arguing.
Conversion
They book themselves in
The customer gets an instant reply with your booking page, already filled in — and if they ask a question first, the concierge answers it from your own approved answers, then offers the booking again. Confirmation, a reminder the day before, another an hour before, because the no-show is the expensive part.
Expansion
You find out what it earned
Your team marks a deal won in the chat. Every Monday morning you get one message: leads in, meetings booked, deals closed, revenue. Nobody fills in a spreadsheet.
The concierge
It answers the question, not just the phone.
Speed gets you into the conversation. The concierge keeps it going: it replies to your customers in your business’s voice, answers what they actually asked, and puts your booking link one tap away — at 11pm, on Sunday, during lunch.
Everything the concierge knows lives in one document, and you wrote it. Your services, your prices, your delivery times, your rules for what makes an enquiry worth a meeting. If the answer is in the document, your customer has it in seconds.
If it is not, the concierge does not improvise. It tells the customer it is checking, quietly pages your team with the whole conversation attached, and stops. That is enforced by code that inspects every reply after the AI writes it — not by politely asking an AI to behave.
A gap in your document costs you one automated answer. A guess would cost you a customer. So gaps are safe, and guesses are not allowed.
Evenings, Sundays, holidays — the hours customers actually shop around are the hours nobody is at a desk. Every answered question ends one tap from your booking page.
A screenshot of your price list, a photo of the product they want, a hand-written sign — sent as a picture, answered like a question.
When your team takes the chat, the customer is never shown a seam — no “transferring you now”. Your salesperson gets the last few exchanges on a card, so they never contradict what the customer was just told.
Ask it outright — “am I talking to a bot?” — and it says some replies are automated and real people are here too. That sentence is fixed in code, because a customer who catches you lying is gone for good.
Connect it to your personal Telegram and customers who message your own @username get answered there, under your name, in your normal chats. No bot in sight, nothing extra to pay Telegram.
Tap Claim on a lead’s card and the concierge goes quiet on that customer. Daily reply limits cap the cost. Past any limit, every message still lands in your sales group — nothing is lost, it just stops talking.
It ships switched off, and stays off until your document is written and tested — an assistant with nothing to say helps nobody. We draft that document with you, from your own chat history, so it answers the questions your customers actually send.
The unglamorous part
The follow-up your team will never do by hand.
Almost nobody buys on the first message. Almost nobody follows up more than a few times either — and that gap is where the money is.
Most salespeople stop somewhere around here.
Most deals are won somewhere in here.
And if nobody picks it up?
Ignoring the nudge costs your salesperson the lead, instead of costing them nothing.
Also in the box
The unglamorous parts that keep it used in month three.
None of these demo well on a slide. All of them decide whether the system is still running your funnel next quarter.
Fixed replies for the questions that repeat all day — location, menu, opening hours. Your exact wording, delivered in under a second, no AI involved.
Message everyone tagged VIP, everyone who never booked, or last month’s no-shows. Sent through Telegram, opt-outs honoured automatically.
Owner, manager, agent — who can edit the concierge’s answers, who can broadcast, who only works leads. Enforced on the server, not hidden behind buttons.
A QR poster for the shopfront or the tuk-tuk. Every scan opens your Telegram chat already tagged with which poster earned it — offline finally shows up in the numbers.
Leads in, meetings booked, deals closed, revenue — one Telegram message every Monday morning. Dashboards get abandoned; a message gets read.
Every lead, every campaign, the concierge’s knowledge, your team — in a browser, signed in with Telegram. No password to lose.
The obvious question
Why not just use one of the big tools?
You can, and for some businesses you should. But every one of them was built for a market where customers are on WhatsApp or email, and priced for a company that adds seats.
| Capability | Chili Piper | GoHighLevel | Wati / respond.io | Calendly | This engine |
|---|---|---|---|---|---|
| Telegram as a first-class channel | No | No | WhatsApp-first | No | Yes |
| Khmer messages to your customers, built in | No | No | No | No | Yes |
| Priced per salesperson | Yes | Yes | Yes | Yes | no — one server, flat |
| Booking notifications without a paid upgrade | n/a | n/a | n/a | paid plans only | Yes |
| The lead data lives on hardware you control | No | No | No | No | Yes |
| Visual sales pipeline / CRM screen | partial | Yes | partial | No | no — deliberately |
Feature claims about other products were checked in July 2026 and they move fast. If you are seriously comparing, check their current pricing page — and hold us to the same standard.
Channel fit
Every tool in that table is built WhatsApp-first or email-first, because that is what their home markets use. In Cambodia the business channel is Telegram. A bot there reaches people in the app they already have open, and nobody in that table sells a Telegram-native funnel.
Cost shape
Per-seat pricing means hiring a salesperson raises your software bill. One server per client is flat, and because the data sits on your own box, the shared inbox, the dashboard and the weekly report cost nothing extra.
And what we deliberately did not build
Every one of these is a decision, not an oversight. If one of them is the thing you actually need, we are the wrong people and we would rather say so now.
Your salespeople live in Telegram, not in another browser tab they have to be nagged into opening. Commands, the weekly report and the dashboard answer the same questions.
The concierge answers only from the document you wrote, and code — not the AI’s good manners — forces a handoff on anything else. A chatbot free to improvise a discount in your name is a liability we refused to build.
A voice note gets a polite “could you type that out?” and your team gets paged with the chat open. Guessing at audio in your name is worse than asking — and pretending we transcribe would be a lie.
Cambodian SMB payments run through ABA and Wing, which have no open API for a business your size. A "pay here" button that does not work is worse than no button.
Version one is Cambodia, so it is Telegram. The sends are already isolated, so adding WhatsApp is a channel swap rather than a rebuild when you expand.
Configured for you
The same engine, tuned to how your business actually sells.
A property buyer shopping three agents at once needs a three-minute alarm. A training centre needs a broadcast before term starts. Same system, different settings.
Booking = a site viewing
Training centresBooking = a campus tour
Clinics, dental & aestheticsBooking = a consultation
F&B, retail & deliveryBooking = an order
Motorbike & car dealersBooking = a test drive
Gyms, salons & studiosBooking = a free trial class
B2B & professional servicesBooking = a meeting
What it costs
A fixed quote from your numbers — not a rate card.
Any price printed here before we had seen your business would be a guess in a suit. Here is how the real number gets made instead — and why it never moves once it is written down.
1 · paid · fixed · first
The audit
Sixty minutes on how enquiries actually move through your business, then a written report: where leads leak, what is worth automating, in what order — and a fixed quote for the build.
- A written report, not a sales call in disguise
- The audit fee comes off the build if you go ahead
- If nothing is worth automating, that is the finding — and you keep the report
2 · scoped in writing
The build
Your engine, configured for how your business sells, on infrastructure you can own. The scope and the price are written down before anyone starts, so neither moves underneath you.
- Two weeks maximum — anything bigger splits into phases with separate invoices
- You watch it running mid-build, not at a reveal
- 30-day fix window: anything broken after launch is fixed at our cost
3 · optional · monthly
Keeping it running
Monitoring, fixes, changes and a monthly value report, if you want us to stay. Plenty of clients take the keys and never pay us again — that option existing is the point.
- We are paged when anything breaks, usually before you notice
- Changes and new automations on request
- Cancel any time; everything is documented for whoever comes after us
Because it would be fiction. A property agency with six salespeople and a clinic with one front desk do not cost the same to automate, and a made-up range helps neither of them. So: the audit is quoted when we first talk, the build is quoted in writing from what the audit finds, the audit fee comes off the build if you go ahead — and both numbers are fixed before any work starts.
Who owns it afterwards is your choice
This is the question that decides whether you are happy in month six, so we ask it before you sign, not after.
Model A — monthly retainer
We host it
Your engine runs on a server we manage. We watch it, patch it, back it up, and fix it before you notice. You pay a monthly retainer and never think about infrastructure.
Right if nobody on your team wants to own a server.
Your cost: the retainer. Nothing else.
Model B — one-time build
You own it
We build it on your server, in your accounts, and hand over every key and password. We have no ongoing access and you have no ongoing bill to us.
Right if you have someone technical, or you simply want to own the thing.
Your cost afterwards goes straight to the server and service providers.
The tools we replace charge per seat, every month, forever — so growing your sales team raises your software bill. Your engine runs on one server at a flat cost, and the data on it is yours. Adding your fifth salesperson costs nothing.
The part most agencies leave out
We have no case studies yet.
This is a new agency. There is no wall of client logos on this page because there is no wall of client logos to show, and putting up invented ones is the single easiest thing in the world to do — which is exactly why they are worth nothing.
What we have instead is a system you can test yourself, from this page, in about four seconds. The response time you saw is not from a slide. It was measured on your phone. Everything else on this page — the six follow-ups, the escalation ladder, the Monday report — is built, running, and can be demonstrated live on a call.
We are looking for our first few Cambodian clients, and we will price accordingly. If that trade sounds fair — a lower price in exchange for being early — that is a conversation worth having.
Every build carries a 30-day fix window: for a month after launch, anything broken is fixed at our cost. Scope changes are not bugs, and we say so in writing rather than pretending otherwise later.
Straight answers
The questions people actually ask.
What if my customers don’t use Telegram?
Then this is probably not for you, and we will tell you that on the first call. In Cambodia most businesses find their customers are already there — it is where the enquiries arrive from Facebook ads, from shopfront QR codes, from word of mouth. But if your customers genuinely live somewhere else, forcing them into a new app to buy from you is a bad trade.
Do I own it, or am I renting it?
Your choice, made before you sign. Either we host and manage it for a monthly fee, or we build it on your server, in your accounts, hand over every password, and walk away with no further bill. Both are real options and we will tell you honestly which one fits your team.
What happens if you disappear?
It keeps running — it is on a server, not on our laptop. If you took the ownership option you already hold every key. If we host it, everything is documented and backed up daily, backups are tested, and we hand it over on request without an argument.
What does it really cost to run each month?
If you own it, it is only the cost of the server and service providers, with nothing to us. That is what the per-seat tools cannot match, because they charge you again every time you hire a salesperson.
How long does it take?
Two weeks at most for a scoped build. If it looks longer than that, we split it into phases with separate invoices, because long projects stall — and they stall waiting for passwords and access, not on the engineering.
Do you speak Khmer?
The system does. Every message your customers receive — the instant reply, the reminders, the follow-ups — exists in Khmer as well as English, and you choose per business whether yours go out in Khmer, English, or both. We ship new builds in English until a native speaker has read the Khmer wording for your industry and signed it off, because a Khmer sentence that reads slightly wrong costs you more trust than an English one. None of the international tools offer Khmer at all.
Can it do something other than leads?
Usually, yes — invoicing chasers, stock alerts, reporting, onboarding sequences, anything that is currently a person copying between two screens. Speed-to-lead is where we start because it is where the money leaks fastest.
Will the AI say something wrong to my customers?
It is not allowed to. The concierge can only state what is in the document you wrote — it cannot invent a price, a discount or a delivery date, and it never touches complaints or negotiations. Anything outside the document gets “let me check that for you” and a quiet page to your team with the full conversation attached. And that handoff is enforced by code that inspects every reply after the AI writes it, because a promise made in your name should not depend on an AI following instructions.
Will my customers know they are talking to AI?
Day to day it reads like your business replying: fast, polite, in your wording, and a human can take over mid-chat with no visible seam. But if a customer asks outright, it tells the truth — some replies are automated, and real people are on this end too. That exact sentence is fixed in code. A customer who catches a bot lying about being a bot is gone for good; one who gets a straight answer keeps typing.
Will it message my customers at 11pm?
It will answer them at 11pm — if they message first, they get their answer, because that is the point. But it never starts a conversation at night: follow-ups only go out between 7am and 9pm, and they stop entirely the moment a real person replies. Alerts to your own team fire at any hour, because that is your business, not theirs.
The next enquiry arrives whether you are ready or not.
Tap through and you will see exactly what your customers would see. That is the whole pitch.